Shipping policy
Shipping policy
Where we ship
Restore Pharmaceuticals provides tracked delivery across Canada, shipped directly from our compounding facility in Mississauga, Ontario. Service availability, prescribing, dispensing and delivery vary by province.
Shipping cost
Tracked delivery is free on all orders shipped within Canada.
Prescription medications
Prescription medications are prepared only after review. If a valid prescription is issued, a Restore pharmacist reviews it before the medication is compounded, dispensed and shipped.
Virtual consultations
The virtual consultation is a service and is not shipped.
Delivery times
All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by Canada Post, courier services, or events outside our control. If your order has not arrived within 7 business days of the shipping confirmation email, please contact us and we will investigate.
Incorrect or damaged orders
If you believe you received an incorrect or defective product, please contact us within 48 hours of receipt. See our Refund policy for details.
Contact
Email:Â info@restorepharmaceuticals.ca
Phone: 905-232-1185
130 Dundas Street East, Mississauga ON L5A 3V8, Canada